About us
GSTZen provides user-friendly software for individuals, small businesses,
tax consultants and large companies to manage their GST compliance needs.
We have thousands of customers all across
India and we are adding new customers
each day. Here are a few numbers on how we are doing
- 100s of simultaneous active users during business hours
- 1,000s of reports downloaded each day
- More than a million invoices processed each day
We are rapidly adding features to GSTZen based on changing needs and
customer feedback. We are also working on pilot projects in allied areas in
the Fintech space. We are excited about the opportunity ahead of us. You
will have a fulfilling experience as an early employee in a growing
company.
We are hiring for the following roles in Bangalore.
Customer Communications and Success Lead (1 position)
The position’s objective is to effectively communicate GSTZen’s offerings
and capabilities to current and prospective users.
In this role, you will
- Respond to support requests from customers over chat, email, and phone
- Pro-actively reach out to customers over various channels to understand
our gaps and their needs - Write blog posts and articles to better communicate with our users and
prospective customers
To succeed in this role, you must have the following skills/traits
- Relentless customer focus
- Ability to understand the domain (GST), the strengths and limitations of
GSTZen, the needs and constraints of our customers, and help our
customers in a way beneficial to the customer and GSTZen - Sharp listener
- Strong written (English) and verbal (English and Hindi) communication skills
- Comfortable in Microsoft Excel
- Above average Analytical skills
To apply, email your resume to hiring@gstzen.in with a cover letter
indicating why you are interested in this position and why you will be a
good fit.