FAQs on Pending downloads
1. How much time does it take to download GSTR 1/2A/2B?
It depends on the number of records as well as if the JSON is made available by the GST Portal for download.
Note: To check whether whether JSON is available for download, you may try to download the JSON from the GST Portal. If it shows a waiting period of 20 minutes or more, it means that the JSON is not being made available by the GST Portal for download.
2. Why has my GSTR 1/2A/2B not downloaded yet? It has been downloading from a long time.
The software keeps retrying if the JSON is not available for download from the GST Portal. That is the reason it shows as downloading from a long time.
You may try to download using OTP. That method is more effective for downloading from the GST Portal.
Note: To check whether whether JSON is available for download, you may try to download the JSON from the GST Portal. If it shows a waiting period of 20 minutes or more, it means that the JSON is not being made available by the GST Portal for download.
3. I am getting the below error, what should I do?
Error while requesting GSTR 1 data for Oct 2020
This error is from the GST Portal. Try to download again after a few hours. You may also try to download using OTP. That method is more effective for downloading from the GST Portal.
4. GSTR 1/2A/2B is not downloading even after trying for multiple hours. What should I do?
You can try downloading in the early hours of the morning or at night. The Portal is not under a lot of load during those hours.
You may also try to download using OTP. That method is more effective for downloading from the GST Portal.
5. I am getting the below error, what should I do?
ERROR – GSTR1 B2B for Feb 2021: No data found for GSTIN {1} and Return Period {2}. If error persists quote error number RT-3BAS1009 when you contact customer care for quick resolution.
Check whether GSTR 1 has been filed for that period. Most likely GSTR 1/3B has not been filed for the period because the taxpayer was a quarterly filer or is under QRMP. You can check the filed returns for the GSTIN with the help of GSTZen Taxpayer Search or GST Portal Taxpayer Search